Apple's iPad is not ready to take over general business computing. But could the iPad spur CIOs to focus on customer-facing innovations?

Most IT decision makers polled by outsourcing consultancy TPI say moving ERP and vertical industry applications into the cloud is too risky, but they remain interested in testing the viability of cloud computing through pilot projects or with low-risk IT services.

Rush like a racecar driver into a virtualization strategy and you may create "VM stall" and other nasty surprises instead of savings and agility. CA Technologies shares some expert advice on managing virtualization using a mature lifecycle approach that stresses one step at a time.

Capability maps put technology strategies in the context of the business process and functions that they affect, helping enterprise architects design smarter. Here, Forrester Research shares six steps to follow as you create and use a capability map.

Our security manager is willing to outsource some things, but others are simply out of the question.

Problem projects--killed, euthanized or launched with disappointing results--can leave techies with unresolved feelings that linger for years.